Shipping policy

Shipping Policy

Effective Date: [EFFECTIVE DATE]

Thank you for shopping with [NEXORA ]. We are committed to delivering your order as quickly and safely as possible. Please read our Shipping Policy carefully to understand how we process and ship your orders.

1. Order Processing

All orders are processed within [PROCESSING TIME] after payment has been successfully received.

  • Orders are processed on business days only (Monday to Friday, excluding public holidays).

  • Orders placed on weekends or holidays will be processed on the next business day.

  • During peak seasons, sales events, or holidays, processing times may be longer than usual.

Once your order has been processed, it will be shipped using your selected shipping method.

2. Shipping Methods

We offer the following shipping options:

  • Standard Shipping

  • Express Shipping (where available)

  • Priority Shipping (if applicable)

The shipping methods available at checkout may vary depending on your delivery location and product availability.

3. Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: [X–X BUSINESS DAYS]

  • Express Shipping: [X–X BUSINESS DAYS]

  • Priority Shipping: [X–X BUSINESS DAYS]

Please note that these are estimated delivery times and are not guaranteed. Actual delivery may vary depending on your location, courier services, weather conditions, and other unforeseen circumstances.

4. Shipping Costs

Shipping charges are calculated at checkout based on your delivery address, shipping method, and order value.

  • Standard Shipping: [SHIPPING COST]

  • Express Shipping: [SHIPPING COST]

  • Free Shipping: Available on orders above [FREE SHIPPING THRESHOLD] (if applicable).

Any applicable taxes or duties will be displayed during checkout where required.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing:

  • Your tracking number

  • Courier partner details

  • A tracking link (where available)

Tracking information may take [ ] to become active after shipment.

6. Delivery Issues and Delays

While we strive to deliver every order on time, delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions

  • Natural disasters

  • Public holidays

  • Courier network delays

  • Customs clearance (for international orders)

  • Incorrect or incomplete shipping addresses

If your order has not arrived within the expected timeframe, please contact our customer support team, and we will assist you in resolving the issue.

If a package is returned to us because of an incorrect address or failed delivery attempts, additional shipping charges may apply for reshipment.

7. International Shipping

[Choose the option that applies to your business.]

Option A – We Ship Internationally

We currently ship to selected international destinations.

International delivery typically takes [X–X BUSINESS DAYS], depending on the destination and customs processing.

Customers are responsible for any applicable customs duties, import taxes, VAT, brokerage fees, or other charges imposed by their country's customs authorities.

Delivery times may be extended due to customs inspections or other international shipping delays.

Option B – Domestic Shipping Only

At this time, we only ship within [INDIA]. We do not currently offer international shipping.

8. Lost, Damaged, or Missing Packages

If your package arrives damaged, appears to be lost, or is missing items, please contact us within [7DAYS] of delivery or the expected delivery date.

To help us investigate the issue, please include:

  • Your order number

  • Photos of the damaged package or product (if applicable)

  • A description of the issue

We will work with the shipping carrier to resolve the matter as quickly as possible.

9. Incorrect Shipping Information

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for delays or delivery failures resulting from incorrect or incomplete shipping information provided by the customer.

If you need to update your shipping address, please contact us immediately. Address changes may not be possible after an order has been processed or shipped.

10. Contact Us

If you have any questions regarding shipping, delivery, or your order status, please contact us:

Store Name: [NEXORA  ]

Email: [SHOPNEXORA7408@GMAIL.COM]

Phone: [CUSTOMER SUPPORT NUMBER]

Business Address: [BUSINESS ADDRESS]

We are happy to assist you and will respond to your inquiry as promptly as possible.

Thank you for choosing [NEXORA]. We appreciate your trust and look forward to delivering your order safely and efficiently.